Meet The Team Caring For Your Pets

Our team combines expertise, passion, and a genuine love for animals to deliver exceptional care to every patient.

Our Dedicated Doctors

Dr. Jade Reppenhagen


Dr. Jade Reppenhagen was born and raised in Tampa, Florida. She earned her Bachelor’s degree in Information Technology (IT) from Florida State University (go Noles!) and Doctor of Veterinary Medicine degree from The University of Florida.

Dr. Rep enjoys all aspects of veterinary medicine, but her primary interests reside in emergency medicine and preventative care. Outside of work, Dr. Rep enjoys spending time in and the water, running, and traveling.

She lives in the area with her fiancé, two dogs (Mako and Mahi), cat (Ollie) and Sulcata tortoise (Carl). 

Dr. Kelsey Tyler


Dr. Kelsey Tyler was raised in central Connecticut and attended the University of Connecticut for her Bachelor’s Degree in Animal Science. She then relocated to Raleigh to earn her Doctorate of Veterinary Medicine from North Carolina State University, in addition to falling in love with the state of North Carolina!

After graduation, she moved to Charlotte to complete a postgraduate program focused on emergency medicine. She now lives in Emerald Isle and is excited to join the SAHETC team!

Her veterinary interests include diagnostic imaging, critical care, and soft tissue surgery. Outside of work, she enjoys music, travel, and spending time at the beach with her dog Indi.

Dr. Jennifer Tonkin

Medical Director

Dr. Jennifer Tonkin grew up in the hills of West Virginia. She graduated from West Virginia University in Morgantown, WV, and moved to Blacksburg, VA, to attend veterinary school at Virginia-Maryland College of Veterinary Medicine. 

After moving back to West Virginia and working at a small animal and exotics hospital for one year, she decided to move closer to the beach and ended up in New Bern, North Carolina. 

She now lives in New Bern at her “mini farm,” which includes four cats, two dogs, two ducks, two red-eared sliders, and one chinchilla.

Dr. Tonkin’s professional interests include soft tissue surgery, dentistry, and feline medicine and surgery. She also enjoys seeing a wide variety of patients that range from dogs and cats to rabbits, chinchillas, ferrets, and reptiles/amphibians to pot-bellied pigs and pygmy goats.

Her personal interests include gardening, reading, kayaking, going to the beach, and spending time with her family.


Robert Guttroff

DVM Partner

Dr Guttroff grew up in Vermont and attended the University of Vermont College of Agriculture and Life Sciences, where he received a BS in Animal Sciences. He received his Doctorate in Veterinary Medicine from the University of Illinois College of Veterinary Medicine, where he also worked as a graduate research assistant in reproductive toxicology during the four years he was enrolled.

He entered private practice in a mixed animal hospital in central Pennsylvania, where he became a partner.  His duties there included dairy cattle production medicine, small animal medicine and surgery, and equine medicine. In 2012, he moved to eastern North Carolina and worked in small animal general practice for several years.

He and his future business partner, Dr Welsh, saw a local need for high quality small animal emergency services. In 2019, after several years of planning and building, they opened Swansboro Animal Hospital Emergency and Trauma Center. He has further developed a career long interest in small animal orthopedic surgery, and now spends much of his time offering these services.

He and his wife of 32 years, Carolyn, live locally with their dogs, cats, and horses. Outside of veterinary medicine, he enjoys outdoor activities, and building and restoration projects.

Erica Pettersen

Practice Manager

Erica graduated from Mercy University in 2016 with her B.S. in Natural Science with a concentration in Veterinary Technology. Her veterinary passions include emergency/ critical care, trauma and exotics. She has vast experience working in general practice, emergency, intensive care, internal medicine, a safari and wildlife rehabilitation. In her free time, which is sparse because she has a toddler, she helps run a paranormal investigation company! 

Susan Wright

Office Manager

Susan graduated from Cazenovia College with an architectural interior design degree. She then found a love in the veterinary industry after her cat was injured. She started as a receptionist in a small animal hospital, while there, she then started a lost and found animal hotline and was sponsored by a local TV station. in CNY. Soon she became the Hospital Manager and has made the animal industry her career for many years to the present.

She and her husband Bob moved to Coastal North Carolina in 2015. She has been with the Swansboro Animal Hospital Emergency and Trauma Center since they open their doors in 2019 as the office Manager.

She enjoys spending time with her family, and her two birds, decorating, sailing, and touring coastal areas.